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Roadside Towing
Privacy Policy

Last updated: [23/10/2025]

Roadside Towing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://roadsidetowing.com.au or engage our towing services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, phone number, email address, and physical address.

  • Service Details: Vehicle information, towing requirements, pickup and drop-off locations.

  • Website Data: IP address, browser type, and basic analytics collected automatically via cookies.

2. How We Use Your Information

We collect and use your information to:

  • Provide towing and roadside services.

  • Respond to enquiries, bookings, and service requests.

  • Improve our website, customer service, and overall operations.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We respect your privacy. Your personal information will only be shared when necessary:

  • With trusted third parties (e.g., payment processors or insurance providers) to complete a service.

  • When required by law, regulation, or a government authority.

  • To protect our rights, safety, or property.

We do not sell, rent, or trade your personal information.

4. Data Security

We take reasonable steps to protect the information you provide from misuse, loss, or unauthorised access. However, no method of data transmission over the internet can be guaranteed as completely secure.

5. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings, though some features of the website may not function properly.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections if your information is inaccurate or outdated.

  • Contact us with any privacy concerns.

7. Contact Us

For questions about these Terms & Conditions, please contact us:

Roadside Towing
Phone:  0435 046 344
Email: da***@****************om.au
Website: https://roadsidetowing.com.au