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Roadside Towing
Terms & Conditions

Last updated: [23/10/2025]

Welcome to Roadside Towing. By accessing or using our website https://roadsidetowing.com.au and engaging our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Services

Roadside Towing provides towing and roadside assistance services across our service areas in Queensland. All services are subject to availability and the terms outlined below.

2. Bookings & Payments

  • Bookings may be made by phone, online, or in person.

  • Payment is required at the time of service, unless prior arrangements have been made.

  • We accept [insert accepted payment methods, e.g., cash, credit/debit card, EFT].

  • Quotes provided are estimates only and may vary depending on distance, vehicle type, and service requirements.

3. Cancellations & Delays

  • If you need to cancel or reschedule a booking, please notify us as soon as possible.

  • We are not responsible for delays caused by traffic, weather, accidents, or circumstances beyond our control.

  • In some cases, cancellation fees may apply to cover operational costs.

4. Customer Responsibilities

By booking our services, you agree that:

  • You are the registered owner of the vehicle, or you have authority from the owner to request towing.

  • The vehicle is safe to tow (e.g., no loose loads or hazardous leaks unless disclosed beforehand).

  • You provide accurate information regarding the pickup and drop-off location.

5. Liability

  • While we take all reasonable care when towing and handling your vehicle, Roadside Towing is not liable for:

    • Pre-existing damage to the vehicle.

    • Damage caused by defective or unsafe vehicle conditions.

    • Loss of personal items left inside the vehicle.

  • To the fullest extent permitted by law, our liability is limited to the cost of the service provided.

6. Insurance

  • Customers are encouraged to ensure their vehicle insurance covers towing services.

  • We may liaise with your insurer if towing is covered under your policy, but this is your responsibility to confirm.

7. Website Use

  • All content on our website is owned by or licensed to Roadside Towing. You may not copy, reproduce, or distribute any material without our written consent.

  • We are not responsible for any external websites linked from our site.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised terms.

9. Contact Us

For questions about these Terms & Conditions, please contact us:

Roadside Towing
Phone:  0435 046 344
Email: da***@****************om.au
Website: https://roadsidetowing.com.au